PETALED, LLC
PRIVACY POLICY
1. Overview
PETALED, LLC d/b/a PETALED FITNESS (“PETALED”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you:
Visit our website
Book classes or memberships
Purchase products or services
Participate in in-person or virtual classes
Interact with our scheduling, payment, or communication systems
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information necessary to operate our business and provide services.
A. Personal Information
Full name
Email address
Phone number
Billing and/or shipping address
Payment information (processed securely via third-party providers; not stored by PETALED)
B. Account, Booking & Participation Data
Class bookings and attendance history
Membership or package purchases
Waiver completion and acknowledgment records
Virtual class participation logs
Account login credentials (if applicable)
C. Device & Website Information
IP address
Browser type and device information
Pages viewed and interaction data
Cookies, pixels, and tracking technologies
Website usage analytics
3. How We Use Your Information
We use your information for legitimate business purposes, including:
Processing class bookings, memberships, and purchases
Managing scheduling and attendance
Providing access to in-person and virtual services
Processing payments, refunds, and billing
Sending transactional communications (confirmations, reminders, updates)
Sending marketing and promotional content (you may opt out at any time)
Improving website functionality, user experience, and business operations
Enforcing studio policies, safety requirements, and legal agreements
Maintaining accounting, tax, and legal compliance
4. Waivers & Participation Records
For safety and legal protection, participants may be required to complete a liability waiver before engaging in any services.
We may store:
Signed waiver acknowledgments
Assumption of risk confirmations
Participation consent records
These records are used strictly for legal protection, compliance, and operational purposes.
5. Payment Processing
We do not store full credit card or banking information.
All payments are securely processed through third-party payment processors such as Stripe or similar providers.
These processors maintain their own security and compliance standards. PETALED is not responsible for breaches, errors, or failures occurring within third-party payment systems.
6. Third-Party Services
PETALED utilizes third-party platforms and service providers to operate its business efficiently and securely. These may include, but are not limited to:
Stripe (payment processing)
Acuity Scheduling (booking and class scheduling)
Squarespace (website hosting)
Email marketing platforms
Analytics tools (e.g., Google Analytics, Meta Pixel)
Virtual class platforms (e.g., Zoom or similar services)
By using our services, you acknowledge that your information may be processed, stored, or transmitted through these third-party providers.
You further acknowledge that:
Third-party providers operate independently of PETALED
Each provider has its own terms, conditions, and privacy policies
PETALED does not control and is not responsible for third-party system performance, security, availability, or data handling practices
We are not liable for any loss, delay, data breach, service interruption, or error caused by third-party services, including but not limited to Stripe and Acuity Scheduling.
7. Sharing of Information
We do not sell your personal information.
We may share limited information with:
Payment processors (for transaction completion)
Scheduling and booking platforms (for class management)
Email and marketing service providers
Technology and business service providers
Legal authorities if required by law, subpoena, or court order
All third parties are expected to maintain appropriate data security practices.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze website traffic and behavior
Remember user preferences
Support marketing and advertising efforts
You may disable cookies in your browser settings; however, some features may not function properly.
9. Marketing & Communications
By providing your contact information, you may receive:
Booking confirmations and reminders
Studio announcements and updates
Promotional offers and events
Product or service launches
You may opt out of marketing communications at any time using the unsubscribe link or by contacting us directly.
10. Data Retention
We retain personal data only as long as necessary to:
Provide services and manage accounts
Comply with legal, tax, and accounting obligations
Enforce agreements and resolve disputes
Maintain legitimate business operations
11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no system is completely secure, and we cannot guarantee absolute security of information transmitted or stored electronically.
12. Your Rights
Subject to applicable law, you may request:
Access to your personal data
Correction of inaccurate information
Deletion of personal data (subject to legal/business retention requirements)
Opt-out of marketing communications
Requests may be submitted to: [Insert Email]
13. Virtual Classes
Participation in virtual classes may require:
Internet access and compatible device
Email access for class links
Completed waiver prior to participation
We are not responsible for:
Internet or connectivity issues
Device malfunction
Third-party platform failures or interruptions
14. Children’s Privacy
PETALED services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
If minors participate with parental consent, proper documentation and waivers are required.
15. International Users
PETALED operates in the United States. If you access services from outside the U.S., you acknowledge that your information may be transferred and processed in the United States, where privacy laws may differ.
16. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
Continued use of services constitutes acceptance of any changes.
17. Contact Information
If you have any questions regarding this Privacy Policy or your data, contact:
PETALED
443 Central Avenue, Jersey City, NJ 07307
(AKA 6 Bleecker St, Jersey City, NJ 07307)
Email: contact@petaled.com